Privacy Policy

Spot Basketball DBA TQ Irvine
Effective Date: March 1, 2024

Introduction

Spot Basketball DBA TQ Irvine (“we,” “our,” or “us”) is committed to protecting the privacy of our athletes, parents, coaches, and website visitors. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our programs, website, forms, and communication systems, including SMS/text messaging.

By using our services, registering for programs, or submitting information through our website or forms, you agree to the terms outlined in this Privacy Policy.

Information We Collect

We may collect the following types of information when you interact with TQ Irvine:

Personal Information

This may include:

• Name

• Email address

• Phone number

• Parent/guardian information

• Athlete name and age

• Emergency contact information

• Program registration details

Communication Information

When you communicate with us, we may collect:

• SMS/text message opt-in information

• Email correspondence

• Contact form submissions

• Feedback or complaint submissions

Technical Information

When visiting our website, we may collect limited technical data such as:

• IP address

• Browser type

• Device information

• Website usage data

This information helps us improve our services and user experience.

How We Use Your Information

We use the information we collect for purposes including:

• Registering athletes for basketball programs, training, and tryouts

• Communicating practice schedules, updates, and announcements

• Sending reminders and program information

• Responding to questions, feedback, or complaints

• Managing coach applications and staff inquiries

• Improving our services and operations

• Sending SMS notifications to those who have opted in

SMS/Text Messaging Communications

If you opt in to receive SMS messages from TQ Irvine, you may receive messages such as:

• Practice reminders

• Schedule updates

• Program announcements

• Registration reminders

• Important team communications

Message frequency may vary. Standard message and data rates may apply depending on your mobile carrier.

You may opt out of SMS communications at any time by replying STOP to any message. For assistance, reply HELP.

Non-Sharing Clause

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Information sharing with subcontractors that support our services (such as customer service providers, messaging platforms, or operational tools) is permitted only when necessary to provide our services.

All other use case categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties under any circumstances.

How We Protect Your Information

We implement reasonable administrative, technical, and organizational safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

While we take appropriate security measures, no method of electronic transmission or storage is 100% secure.

Third-Party Service Providers

We may use trusted third-party platforms to help operate our organization, such as:

• Registration systems

• Communication platforms

• CRM or team management tools

• Payment processors

These providers are only given the information necessary to perform their services and are required to maintain the confidentiality of your information.

Children's Information

Because our programs involve youth athletes, information may be collected from parents or legal guardians on behalf of minors. We do not knowingly collect personal information directly from children without parental consent.

Your Privacy Rights

You may request to:

• Access the personal information we have about you

• Update or correct your information

• Request deletion of your information where applicable

• Opt out of communications

To make a request, please contact us using the information below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Updates will be posted on this page with the revised effective date.

Contact Information

If you have questions about this Privacy Policy or how your information is handled, please contact:

Spot Basketball DBA TQ Irvine
Email: tqirvinebasketball@gmail.com
Website: tqirvine.com